Your Business Knowledge, Ranked on Google

Both. We start with keyword suggestions based on your Archon Book, Google Search Console data, and your market. You can confirm, adjust, or add keywords at any point. Many clients supply terms they already know matter to their business, and we build those into the topic cluster plan. The final keyword list is agreed with you before each month's content is produced.

No. The Servadra subscription covers the governed enquiry handling platform — Meridian, Archon Book governance, KB, widget, and admin dashboard. Value Scout SEO and Google Ads management is a separate service family with its own scope and pricing. If you are interested in the SEO or Google Ads service, the team can provide details on that offering separately. The subscription pricing quoted here relates to the core governed platform only.

We review the data together. If keyword positions are not moving we look at three things: indexation status, topic cluster depth, and whether the keywords we are targeting have realistic competition levels for your current domain authority. We then adjust the targeting strategy, add long-tail support content, or refresh underperforming pages. We do not abandon the campaign. We diagnose, adjust, and continue. The monthly report gives us the evidence to make those decisions.

Lite: entry-level scale, website widget only. Team: adds the WhatsApp channel, the Guided Boundary Wizard, and the Onboarding Config Report. Professional: adds the Slack channel and Conversation Analytics. Premium: adds sector intelligence, cross-client learning, and advanced reporting. Enterprise: unlimited conversations, KB entries and admin users, with custom configuration. All plans include Meridian enquiry handling, Archon Book governance, widget deployment, and admin dashboard. From Professional tier upward you can also add SEO, Google/Meta/Bing Ads reporting, and Servadra Relay (social posting) — these are separate add-on services with their own pricing, billed on top of your plan, not included in the plan price. Current published pricing and exact enquiry/KB/admin-user limits per tier are on our pricing page.

A manually searched knowledge base depends on staff finding the right article and interpreting it consistently. Servadra aims to provide the approved answer directly in a governed way and capture missing details when needed. It reduces reliance on individual search habits and helps keep replies consistent across staff.

Three things. First, access to your Google Search Console so we can connect rank tracking from day one. If you do not have it set up we can handle that as an add-on. Second, a brief about your business — your services, target clients, geographic market and any keywords you already know matter to you. Third, confirmation of which package you want to start on. From there we build your Archon Book knowledge base and begin writing your first article. The whole onboarding takes less than a week. You do not need to write anything yourself — that is the point of the service.

A manual KB relies on staff time and consistency. Servadra is designed to deliver approved answers directly, reduce repeated searching, and keep replies aligned. When a case needs a human, it can route the enquiry with the key details already captured.

Brand comparisons are a poor place for loose answers. Servadra's rules say competitor brand names should not appear in customer-facing KB entries or replies, so the safer approach is to explain your own service by function. For example, if a customer asks whether you are better than another named tool, the answer should not attack that company or start a comparison table. It should focus on what you provide: governed enquiry and support handling for UK businesses, customer conversations, handoff, reporting, widget use, and approved knowledge. That keeps your tone professional and stops your chat from sounding like a pub argument with a login button.