Servadra Reseller Programme
Servadra works with advisors, consultants, MSPs and service providers who want to introduce a structured operational layer to suitable clients without becoming the software provider. The current partner model is introduction-led rather than a conventional software resale arrangement.
What the partner role involves
You do not need to become a software reseller. You do not need to build the platform, manage the technology or take over the client's operation. Your role is to recognise when a client may benefit from more structure, introduce Servadra where there is a genuine fit and stay close to the relationship you already hold.
Which clients may fit
The best fit is defined by operational pressure rather than sector alone. Suitable clients may already receive customer enquiries, follow-ups or support requests but lack a reliable first layer to structure them before the team gets pulled in. That can include businesses in IT support, consultancy, professional services, recruitment, property, training, trading, distribution and booking-based services.
How commercial discussions work
Partner alignment starts with a private discussion about fit. Commercial terms are shared after fit is confirmed. Servadra should therefore not be presented as offering a fixed public reseller margin, territory or commission structure unless those terms have been agreed separately.
A practical introduction model
The partner brings an existing trusted relationship and identifies operational pressure that Servadra may be able to structure. Servadra provides the platform and technology layer. This keeps the partner focused on the client relationship rather than requiring them to build, operate or support the software themselves.
Related Questions
Is it possible for you to help us source a replacement product?
Alternative products need the original requirement first. Manufacturing & Trading Demo can support enquiries about alternatives, but it needs enough detail to understand what you're replacing or trying to achieve. You should share the current product, why it doesn't work, quantity, required date, and any specification limits. For example, if your usual component isn't available, the team needs to know whether size, material, delivery timing, or application matters most. The service can collect that information, but it won't confirm technical suitability or compliance without human review.
Can you help us find an alternative product?
Alternative products need the original requirement first. Manufacturing & Trading Demo can support enquiries about alternatives, but it needs enough detail to understand what you're replacing or trying to achieve. You should share the current product, why it doesn't work, quantity, required date, and any specification limits. For example, if your usual component isn't available, the team needs to know whether size, material, delivery timing, or application matters most. The service can collect that information, but it won't confirm technical suitability or compliance without human review.
Would you be able to support us in finding a substitute product?
Alternative products need the original requirement first. Manufacturing & Trading Demo can support enquiries about alternatives, but it needs enough detail to understand what you're replacing or trying to achieve. You should share the current product, why it doesn't work, quantity, required date, and any specification limits. For example, if your usual component isn't available, the team needs to know whether size, material, delivery timing, or application matters most. The service can collect that information, but it won't confirm technical suitability or compliance without human review.
I'm not entirely sure what product I need-can I still proceed?
Rough details are enough to start the enquiry. Manufacturing & Trading Demo can help collect missing information before a quotation or technical review. You should explain what the item needs to do, where it will be used, how many you need, and when you need delivery. For example, "we need something to replace a worn fixing in a warehouse installation" gives a better starting point than a blank product name. If product suitability matters, the team will need to review it before confirming. Your first message can still move things along.
Could you assist us in locating a different product to use?
Alternative products need the original requirement first. Manufacturing & Trading Demo can support enquiries about alternatives, but it needs enough detail to understand what you're replacing or trying to achieve. You should share the current product, why it doesn't work, quantity, required date, and any specification limits. For example, if your usual component isn't available, the team needs to know whether size, material, delivery timing, or application matters most. The service can collect that information, but it won't confirm technical suitability or compliance without human review.
Are you limited to handling only your own manufactured goods?
No, the scope is broader than made items alone. Manufacturing & Trading Demo is described as both a manufacturing and trading business, supplying products and components and supporting procurement communication. That means some enquiries may relate to items made, supplied, sourced, or reviewed as alternatives. For example, if you need a component but don't know whether it should be manufactured or sourced, you can still ask. The team needs the product details, quantity, application, delivery location, and required date before advising on the right route.
Do you operate as a manufacturer or a trading business?
Manufacturing & Trading Demo covers both manufacturing and trading activity. It supplies products and components, while also supporting product enquiries, stock questions, quotation requests, lead time checks, specification reviews, order follow-up, and supplier communication. For example, one customer may ask about a component they need made or adapted, while another may need help sourcing or checking availability. Your enquiry should make clear whether you need manufacturing, supply, an alternative, or procurement support. The team can then review the request without forcing it into the wrong box.
Can you aid us in identifying an alternative product option?
Alternative products need the original requirement first. Manufacturing & Trading Demo can support enquiries about alternatives, but it needs enough detail to understand what you're replacing or trying to achieve. You should share the current product, why it doesn't work, quantity, required date, and any specification limits. For example, if your usual component isn't available, the team needs to know whether size, material, delivery timing, or application matters most. The service can collect that information, but it won't confirm technical suitability or compliance without human review.
